Welcome to Johar Chai! By accessing or using our website www.joharchai.com, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before using our services.

1. General

This website is owned and operated by Johar Chai. These Terms govern your use of our site and services. If you do not agree to these terms, please do not use our website.

We reserve the right to update, change, or replace any part of these Terms at any time. It is your responsibility to check this page periodically for changes.

2. Eligibility

By using this site, you represent that:

  • You are at least 18 years old, or using the site under the supervision of a parent or guardian.
  • You have the legal capacity to enter into a binding contract.

3. Products and Services

We sell tea and related products through our website. All products are subject to availability, and we reserve the right to limit the quantities of any product we offer.

  • Product descriptions and images are as accurate as possible but may vary slightly.
  • Prices are subject to change without notice.

4. Orders and Payments

  • All orders placed on www.joharchai.com are subject to acceptance and availability.
  • We reserve the right to cancel or refuse any order for any reason, including errors in product information or pricing.
  • Payment must be made in full at the time of purchase. We accept all major payment methods via secure third-party gateways.

5. Shipping and Delivery

  • We deliver across India and internationally (where applicable).
  • Delivery timelines are estimates and may vary due to third-party logistics delays.
  • Risk of loss passes to you upon delivery.

6. Returns and Refunds

Please refer to our Refund & Returns Policy [link] for detailed information on returns, refunds, and cancellations.

7. User Conduct

You agree not to:

  • Use the site for any illegal or unauthorized purpose.
  • Transmit any harmful code or interfere with the site’s operation.
  • Use false information or impersonate another person.

8. Intellectual Property

All content on this site—including logos, images, text, and designs—is the property of Johar Chai and is protected by copyright, trademark, and other intellectual property laws. Unauthorized use is strictly prohibited.

9. Privacy

Your use of this website is also governed by our Privacy Policy [link], which explains how we collect, use, and protect your personal information.

10. Limitation of Liability

Johar Chai shall not be liable for any indirect, incidental, or consequential damages arising from your use of the website or the purchase of products from it.

11. Indemnification

You agree to indemnify, defend, and hold harmless Johar Chai and its team from any claims, liabilities, damages, losses, or expenses resulting from your violation of these Terms.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of India. Any disputes shall be resolved in the courts of [Insert Your City, e.g., Ahmedabad, Gujarat].

13. Contact Information

If you have any questions about these Terms, please contact us:

📧 Email: joharchaisales@gmail.com
📞 Phone/WhatsApp: +91 63544 27701
🌐 Website: www.joharchai.com